Privacy Policy Off Grid Power Station BV

About our privacy policy

Off Grid Power Station BV cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Off Grid Power Station BV. The effective date for the validity of these terms and conditions is 19/01/2024, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We will also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you can find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data is accessible.

Online Store Software

MyOnlineStore

Our webshop is developed with software from MyOnlineStore. Personal data that you make available to us for the purpose of our services will be shared with this party. MyOnlineStore has access to your data to provide us with (technical) support, they will never use your data for any other purpose. MyOnlineStore is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. MyOnlineStore uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Email and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every e-mail that is automatically sent via our website, you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context.

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail doesn’t have access to our mailbox, and we treat all of our email traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted by law.

Klarna

We use the Klarna platform to handle (part of) the payments in our webshop. Klarna processes your name, address and place of residence and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties as part of this. In the case of an application for a deferred payment (credit facility), Klarna shares personal data and information related to your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Klarna’s services for which they engage third parties. Klarna will not store your data for longer than permitted by law.

Reviews

WebwinkelKeur

We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us, so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In case we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given permission to WebwinkelKeur. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with PostNL. PostNL will only use this data for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DPD, UPS

EXAMPLE: If you place an order with us, it is our job to have your package delivered to you. We use the services of [AANBIEDER] the Van for the execution of the deliveries. It is therefore necessary that we share your name, address and place of residence with [AANBIEDER] us. [AANBIEDER] only uses this data for the purpose of executing the agreement. In the event that [AANBIEDER] you engage subcontractors, you will also make [AANBIEDER] data available to these parties.

Invoicing and accounting

Exact

EXAMPLE: To keep our administration and bookkeeping, we use the services of [AANBIEDER]. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data will be transmitted and stored in a protected manner. [AANBIEDER] is obliged to maintain confidentiality and will treat your data confidentially. [AANBIEDER] does not use your personal data for purposes other than those described above.

External sales channels

Bol.com

We sell (part of) our items through the Bol.com platform. If you place an order via this platform, Bol.com share your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Obelkink.nl

EXAMPLE: We sell (part of) our items through the platform of [AANBIEDER]. If you place an order via this platform, you will share [AANBIEDER] your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We only use your data for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time, other than at your request, we will ask for your explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

In some cases, Off Grid Power Station BV may be obliged by law to share your data in connection with tax or criminal investigations by the government. In such a case, we are forced to share your data, but we will oppose this within the possibilities offered to us by law.

Retention periods

We will keep your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to be forgotten. This also means that we do not store your data for more than two years from the last moment of contact or transaction, unless there is a legal justification for this. On the basis of applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees will no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies of your data to the e-mail address you already know about us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymized data. All statements and copies of data will be sent to you in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of access

You always have the right to view the data that we process (or have processed) and that relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who hold this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process (or have processed) and that relate to you or can be traced back to you corrected. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed to the e-mail address known to us.

Right to restriction of processing

You always have the right to restrict the data that we process (or have processed) that relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we process (or have processed) and that relate to you or can be traced back to you carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf at the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights

In such cases, you have the right to object to the processing of your personal data by or on behalf of Off Grid Power Station BV. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and then permanently stop the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website, as part of the “Analytics” service. We use this service to monitor and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by email.

Contact details

Off Grid Power Station BV
Industrieweg 12 Q
5262GJ Vught
Netherlands
Phone: (062) 437-0907
Email: galib@offgridpowerstation.com
Privacy Contact: Galib Saluhovic