Returns

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately € 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To make use of this right, please contact us via klantenservice@offgridpowerstation.com We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Please note: do not use duct tape to seal the boxes when returning products. This may damage the packaging. We recommend using standard packing tape to seal the box properly and securely. Returns sent with duct tape will not be processed!